Skip navigation

NEED HELP?|

I have to say, Mavic rocks. Yes, they are having some product issues with the R-SYS front wheel, but talk about customer service...

 

Here's the deal. As a precautionary safety measure, they are recalling the R-SYS front wheels. If you have a set of these wheels, do not ride them. Immediately return the wheel to your Mavic dealer and you will get a new upgraded wheel free of charge. In addition, Mavic is offering a set of Aksium wheels for you to use (and keep) until you get your new R-SYS wheel back.

 

See the full story here, and take a look at the FAQ document too.

 

I can tell you there have been safety issues with other manufacturer's wheels in past years and they have not offered this kind of customer service.

 

If you have an R-SYS wheel set, go chat with your bike shop or the local dealer ASAP.

 

 

1,334 Views 3 Comments Permalink Tags: mavic_recall, r-sys_wheel_set