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Mavic Recall on R-SYS Front Wheels

Posted by Gale Bernhardt on Jan 20, 2009 8:41:18 AM

I have to say, Mavic rocks. Yes, they are having some product issues with the R-SYS front wheel, but talk about customer service...


Here's the deal. As a precautionary safety measure, they are recalling the R-SYS front wheels. If you have a set of these wheels, do not ride them. Immediately return the wheel to your Mavic dealer and you will get a new upgraded wheel free of charge. In addition, Mavic is offering a set of Aksium wheels for you to use (and keep) until you get your new R-SYS wheel back.


See the full story here, and take a look at the FAQ document too.


I can tell you there have been safety issues with other manufacturer's wheels in past years and they have not offered this kind of customer service.


If you have an R-SYS wheel set, go chat with your bike shop or the local dealer ASAP.



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