active network espn

Previous Next

Active Expert: Jim Kaese

March 2008

Buy More Legroom on JetBlue

Posted by Jim Kaese Mar 23, 2008

Airlines are charging extra these days for many items that used to be free: food, pillows, check-in luggage, help from the skycaps, etc. Southwest is now even charging more for those wanting to board first...so called, "business fares".

 

Now JetBlue is putting their spin on the nickel and dime-ing, but this concept is a good one. Beginning April 1st, JetBlue fliers can pay an extra $10, $15 or $20 (depending on flight length) for more space to stretch their legs. The discount carrier, known for its leather seats and personal satellite television screens, reconfigured its Airbus A320 fleet to allow six rows with 38 inches of "pitch" instead of the existing 34 inches in all other rows (industry average is 32 inches). The extra space does not come at the expense of customers sitting in the rear of the plane -- 34 inches has been the JetBlue pitch in all rows for some time.

 

 

Smart move. Creating a larger legroom option and charging a reasonable premium brings more revenue per flight for JetBlue and smiles to the faces of tall travelers willing to pay a few bucks extra to avoid leg cramps. Win, win.

 

 

513 Views 0 Comments Permalink

Last month I had to fly from San Diego to Colorado Springs. In the past, this trip required at least one layover. But on this occasion I was excited at the prospect of getting from the Pacific Ocean to "The Springs" directly in two hours. Thanks to Express Jet Airlines (full disclosure: we contribute content to their in-flight mag), non-stop trips to second-tier cities such as Colorado Springs, Spokane, Omaha and Oklahoma City are now available from large cities throughout the U.S.

 

I'll take a direct route over a layover any day of the week, but without yet flying on ExpressJet I was curious how their service would stack up against the competition. My verdict? While a few features of the plane take some getting used to, I enjoyed my experience and highly recommend putting Express Jet on your radar.

 

Express Jet flies 50-passenger planes - most carriers fly these regional jets to/from short destinations - eg, San Diego to Phoenix, etc., but EJ's entire fleet is limited to this size plane. Not to be confused with a prop plane, the jets are smooth and quiet. However, the seats are narrow and leg room is less than on a 737. Seats are arranged with one on the aisle's left side and two seats on the right. If you're traveling alone, try to snag a single seat on the left and you'll enjoy a little more room. The backs recline somewhat and the chairs are leather padded.

 

 

Due to the plane's smaller size, only one flight attendant is on board. I found that they hustle through the cabin and provide excellent service with a smile. It might take a few more seconds for them to respond to your "call button" than first-class service, but remember you're not paying for that privilege. Complimentary snacks and soft drinks are offered-a turkey sandwich and cookies-not necessary, but a nice touch.

 

 

By far, the best feature of flying on ExpressJet is the availability of XM satellite radio. Listening to a baseball playoff game on the way home was awesome! Not to mention that it made the ride fly by-pun intended. Even if a major sporting event isn't scheduled, passengers can enjoy what seems like a limitless number of audio channels. I had to keep referring to the channel guide to review the numerous options.

 

 

Bottom Line: Have no reservation about making a reservation on Express Jet. They're definitely here to stay.

 

 

471 Views 0 Comments Permalink