Hey guys...
Erin and I did the first Team Polar clinic today. Actually, it was the first one in Canada based on the schedule so I was feeling a touch of pressure. Kevin was there to support us, and Erin had done a great job working with the store (coincidently, this is her "home" running store). We had a mixed group of 5k athletes and half marathon athletes for an 8:30 clinic before their planned runs.
Here are some points that may be helpful:
If you are doing your clinic before a planned event, be swift with the talk - having been a participant and a leader, the group doesn't want to spend too much time listening. We emphasized the ease of use, how intensity is a better measure than pace, how the feedback can help them avoid injury, optimize training and provide great real time feedback. We were also available AFTER the session to address any questions the users had.
Know the watch menu. You'll be surprised by the numb er of questions that you are asked about this.
Be prepared to set people up as they arrive - do not wait until after you have talked. Although this may seem redundant by the 10th monitor you set up, it much easier in the end.
Know how the product functions when active. What happens if they heart-touch, what happens if they scroll through the monitor, what are they seeing and what does it mean. They have lots of questions on the road.
Take a small spray bottle with water or dip your fingers in cup of water to moisten the contact pads. Its quick and sanitary.
The foot pods have not been calibrated - that means that users running side by side may see different pace information. Let them know BEFORE your head out that it could be off by about 5% but with calibration, they will be 98% or more accurate.
Erin had coordinated with the local media for a photo shot - they apparently loved the idea and had a reporter there to cover the event. It only took a few phone calls but nevertheless, they were there.
Make sure that you are prepared to do the workout they are doing. As I mentioned earlier, this was a 5k / Half group so Erin and I split the group with her taking the 5 and me doing 14k (I cut the 18 short)
What else?
Don't forget to take pictures. The Retail Feedback Form asks for you to provide the three best pictures!!!! We brought a camera but didn't use it so we have no pictures to share (oops)
Oh, have fun. There's a lot going on, and you have people coming from every direction, but this is exciting for them - especially if they haven't been exposed to a running computer before.
The questions we were asked:
1. I am looking at Polar and other systems. Why should I buy a Polar?
2. How durable is the foot pod?
3. What if I cycle as well? Can this be used on the bike?
If you want any more information or have questions contact Erin or I.
Good Luck!