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New Templates Available!!

Posted by Chris eteamz Jun 25, 2009

We've recently added templates for Wrestling, Track & Field, Water Polo, and Golf. You can find them and all our new templates within the "Customize" folder under "Site Appearance in your eteamz admin. We'd love to hear your feedback on these or any of our templates. Not finding a template that matches your sport? Follow the link at the top of the Customize page to suggest templates we should add.

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For those of you who didn't have the chance to tune-in, not to worry! We recorded it for you!

Please follow the link below to find the recorded version of the webinar, hosted by eteamz:

http://www.screencast.com/users/CircleUp/folders/Eteamz/media/ae6f4cf5-4142-41cb-825e-3037a1e96559

Enjoy!

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If you haven't checked out your templates folder in a while...take a look! eteamz PLUS customers have 50+ customizable website templates to choose from.


Getting Started:

  1. Go to your website admin
  2. Select Site Appearances
  3. Select Customize

Everything you need to fully customize your template is in our new one-stop-shop design center.

Some new features include:

- Displaying YOUR logo in the upper left corner

- New sports themes - football, swimming, softball and more

- Uploading League or Sponsor logos to your website only OR across all team sites tied to your league

- Sharing website visits with the Hit Counter (back by popular demand).



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The site will be down Wednesday, April 15th starting at 11:30 pm through Thursday, April 16th at 4 am PST.

Our IT group will be making some hardware upgrades.

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We're launching a new feature on eteamz today that alerts your site members via email when you make updates to the site. When you update your calendar or upload a new album your members will automatically receive an email with a link to visit the website to view the updates.

Now you don't have to spend extra time sending an email to everyone to check out the site for updates - we'll do that for you.

If members aren't interested in receiving these emails, they can simply unsubscribe at any time from within the email. It is currently set as "on" for all members. We do hope to come out with an on/off feature so that if you don't want your members to receive notifications you can set it to "off."

Coming soon: Notification emails sent when posting new messages on the Welcome or News pages.

When are emails sent?

1) If you add a new album, a notification email will be sent. It does not send when you add individual images to that album.

2) If you add a Game Schedule, Event Schedule or Practice Schedule. It will not send an email if you edit a game for example. Just when you add the schedule.

3) When you Import games, practices and events. Only one email is sent per import file. If you import 100 games for example, your members won't receive 100 emails.

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Hi,

There's a glitch when importing game schedules where the time of those games reverts to 12 am once added to your site. The fix should be released later today. I'll post when it's complete.

You can delete the games you imported then re-import once the fix is in place. Note that you do not want to delete games if you've already added scores and/or stats for them. For those, unfortunately, you'll have to manually edit the times.

Update 4/2 2:30pm PST: This has been fixed, thanks for your patience.

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The site will be down Wednesday, March 18th starting at 11 pm through Thursday, March 19th at 3 am PST.

Our IT group will be doing routine maintenance.

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The site will be down Wednesday, March 11th starting at 9:30 pm through Thursday, March 12th at 3 am PST.

Our IT group will be doing routine maintenance.

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Hi,

Brad from the SmartMessage Center team and I hosted a webinar last week for our focus team members and have made it available to everyone. We went over 5 tips to start your season:


  • Save time with the SmartMessage Center
  • Plan for your New Season
  • Recruit and Train Others
  • Use the Tools Each Week
  • End the Season Right!

Check out the webinar at: http://www.screencast.com/t/wItBCaAwk

We hope to have other webinars in the future. If there's something you'd like us to cover, let us know!

http://www.eteamz.com/skiedge/images/eteamzWebinarSMC.jpg

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Email bouncebacks

Posted by Ericha_eteamz Mar 4, 2009

Hi,

I wanted to let you know that if you've contacted us via email over the last few days and you haven't received a response, it's likely because our reply came back as undeliverable. We usually try to respond within 48 hours Monday - Friday but it's usually sooner. :)

Our IT team is looking into it. I'll post when I have more details. Common emails that have been coming back are msn and sbcglobal.

It's best to contact us via your Message Center or Contact Support folder in your Site Admin if you're an administrator. Or, via the Message Boards.

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The site will be down Thursday, March 5th starting at 11pm through Friday, March 6th at 3am PST.

Our IT group will be doing routine maintenance.


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Hi,

I wanted to let you know that the email system we use for automated emails (password requests, receipts, etc.) is currently down. We will have it back up asap. If you need assistance with please contact support.

Update 2/26: All automated emails should now be sending.

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If you’ve been a part of a team or league for even a short time, you’ve probably already seen it. An administrator, coach or parent decides to send an announcement or ask a question via email to the entire team or league. There may be ten people on the distribution list. Or there may be 1,000. Almost always, though, there is at least one person on the list who decides his or her response or comment is worthy to be seen by everyone else. So, he or she opens the email and clicks the handy “Reply to All” button and off it goes.

This one action kicks off what is sure to be an endless stream of questions and comments and replies from everywhere across the league or team and the administrator is pulling out his hair trying to put and end to it all. For a few minutes, hours or even days, everyone is distracted. Everyone’s time is wasted. The team or league experience just became a little less rewarding and, worse yet, someone is embarrassed or has hurt feelings by comments made and viewed by tens or hundreds or thousands of people.

In light of this very real problem, maybe we should encourage leagues to ban the “Reply to All” across all team sports? Recently, in government and the corporate world, we’ve seen well-intentioned folks do just that. The State Department recently sent out an edict that banned employees from sending reply all messages and included "disciplinary actions" for diplomats who send them. And in the corporate world, ratings giant Nielsen decided to go even further by removing the reply to all button altogether on their corporate Microsoft Outlook application for 35,000 employees worldwide.

Seems like a good idea, yes?

No, not really. Just read some of the comments from Nielsen employees to see their reaction. And for teams and leagues, what about legitimate and useful questions or replies that the rest of the league or team could benefit from seeing? How else can coaches and admins collect valuable information and feedback like contact information or feedback on the team banner or setting practice schedules or picking a location for the awards dinner?

So what else can you do to cut down on inbox clutter? If you haven’t already, please visit the link in your site’s navigation called “Team Messages” (for team sites) or “Group Messages” (for org or league sites). Here you’ll find your new “SmartMessage Center” .

We’re striving to make SmartMessages not only an alternative to “Reply to All” emails, but also just an easier and much better way to communicate and share information across leagues and teams of any size. You can send one message to any distribution list--from your eteamz list, your own personal list, your Yahoo and AIM IM contacts --and everyone can respond to one shared “results page” that shows all the replies and comments in a very organized and sharable way.

We'd love to hear any of your “Reply to All” horror stories (no specific names please) and how your using the new “SmartMessage Center” - just comment on this post below.

Chris

GM -eteamz

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eteamz is back up!

Posted by Ericha_eteamz Jan 29, 2009

As I'm sure you've noticed, eteamz is down as well as several other Active Network products/sites. We apologize for the issue. We have no time frame right now as to when it will be back up and I have no other information at this time.

As long as Active.com stays up (it came up just a bit ago) I will post an update.


Update: 11am PST - eteamz is back up. The site was down due to a firewall issue on our end. We had replaced it and it caused an issue.


Thanks for your patience.

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Domain Direct is now Hover

Posted by Ericha_eteamz Jan 26, 2009

Domain Direct, our partner that provides custom domain names, recently changed their name to Hover. They contacted all members via email last week regarding the name change. Some of you have contacted us wondering if the email you received is legit.

If you have questions you can contact Hover (formerly known as Domain Direct) at http://help.hover.com.

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