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eteamz - the blog

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We will be doing some routine maintenance in the wee hours tomorrow, at 1:30 am PST. Hopefully everyone is sleeping, but just a heads up in case you need to be online at that time. It shouldn't last more than 15 minutes. :8}

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Temporary site outage

Posted by Ericha_eteamz Apr 18, 2008


We apologize for the temporary site outage earlier today. All of the Active Network was down. Our IT group worked as quickly as they could to get it back up . We apologize for any inconvenience it caused.

Have a good weekend. ;)

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Hello eteamz members,

Our designers have been hard at work creating a fresh look for the eteamz home page and sub-pages that will help you all navigate the site more easily. All features are still there (site admin, message boards, etc.) but some will have a more modern look and feel. Let us know what you think about the new design by taking a short survey: http://eteamz.wufoo.com/forms/eteamzcom-survey/

http://eteamz.active.com/pageoffun/images/NewEteamzHomeSM.jpghttp://eteamz.active.com/pageoffun/images/NewEteamzHome.JPG

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You might have noticed that we changed all eteamz domains and URLs to www.eteamz.com today. So instead of your site URL being http://eteamz.active.com/yourteamname, it will now be http://eteamz.com/yourteamname.

You should not be affected by this change in any way (other than having a shorter domain name to remember). All bookmarks and links will automatically redirect to the new URL structure.

We made this change to help simplify domain names for eteamz users and help with organic search engine marketing (a fancy way of saying helping search engine ranking results).

For those of you wondering where Ericha is… she’s taking some much needed time off! She deserves it! She’ll be back next week!

As always, please contact support via your Message Center with any questions.

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Hello website administrators,

We gave you a new look to your main Admin page (the first page you get to once logged into your Site Admin). The help resources are still there, we just cleaned it up a bit and added some additional resources. I may be biased but it looks much better. I hope you like it too. http://community.active.com/images/emoticons/wink.gif

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Albums - Fixed

Posted by Ericha_eteamz Mar 17, 2008

The albums issues listed below have been fixed. Please note that you may need to delete your temporary internet files to see the changes on your site.

Thanks again for your patience. ;)

The following have been fixed:

  • All eteamz albums are not displaying
  • Album is not displaying with the correct date
  • The Albums aren't displaying in the correct order 100% of the time - usually if you select it a few times it will finally "catch."
  • Full Album Description is not displaying.
  • Link to "add photos" (Shutterfly feature) isn't appearing if no previous albums have been entered - until this is fixed you can add a test album (just one image) then the "add photos" link will appear.

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Hi,

The new Shutterfly features are now working and the eteamz albums are up and running. Thanks for your patience while we worked to fix the initial glitches. :8}

What did we add? Many of you have asked about organizing the Shutterfly Albums as you can with your eteamz albums. That feature is now available. You can organize alphabetically, chronologically or you can customize by dragging and dropping albums in any order.

The look of the Admin interface is different. If you'd like to edit one of your current albums, click the "edit" icon next to that specific album. If you click the edit icon next to one of your eteamz albums, it will take you to the edit page and you will see the "old" interface (to set access levels, change the number of images to display per row, etc.). To delete an album, simply click the "trash" icon.

As always, please contact support via your Message Center with any questions.

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Albums - the latest

Posted by Ericha_eteamz Mar 10, 2008


Update 3/11: Your eteamz albums feature is now functioning. We're working with the Shutterfly gang to get that feature up and running. It seems that Daylight Savings Time wreaked havoc on that functionality.

Thanks for your patience! I'll update this post as I receive information.

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Albums - Update

Posted by Ericha_eteamz Mar 6, 2008

Hi,

We made some feature additions to the Albums section and unfortunately it caused a few glitches. We are currently looking into the following. I'll update this post when I have more details.

Update 3/7:

  • Time out error when deleting an Album - Intermittent, still working on
  • Albums appearing multiple times - Fixed
  • Previously added albums are not appearing - Fixed
  • Adding new albums via Shutterfly and they are not linked to site - there is some lag time, we're still working on this.
  • Time out error when selecting Albums - this is new as of 3/10, we're looking into.

Thanks for your patience.

If you have questions, please contact us via your Message Center in Admin. Thanks!

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Hi,

You might have noticed a change at the top of your site menu. The old "eteamz Extras" button has been replaced with "Community & Store". The Community & Store section gives users easy access to valuable eteamz resources such as Find A Site, Message Boards, Tips & Drills, Online Registration, Fundraising and more! Our new partner, Trophy.com, can also be found in the Community & Store section. Check out the Trophy.com link to order personalized awards, trophies and more for your team.

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Hi everyone,

The glitch with the announcement and tournament pages has been fixed. Thanks for your patience while we worked to get it done.

If you're still seeing an issue, try deleting your temporary internet files. You'll find instructions at:

http://eteamz.active.com/support/faq/admin.cfm#updates

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Prep Sportswear, our new eteamz sportswear partner, not only gives you the ability to customize and sell team apparel from your eteamz web site, but lets you use your Sportswear Store as a Fundraiser. You can earn up to 15% back on all purchases made! Best of all, the program is FREE!

Program Benefits:

  • Raise funds & show team spirit!
  • No minimum order, no set-up fees
  • Bulk order discounts available
  • Customize fundraising percentage
  • Receive a donation for each sale made
  • Fast shipping. Customers receive orders in 4-5 days!

How to Join:

1. Click on your “Sportswear” link and go to “Manage Your Store”
2. Click on the “Fundraising” tab and follow prompts.
3. Select fundraising name, goal & percentage
4. Promote your Sportswear to your team, family, and friends.
5. Start earning $$$ on each sale made!

Please note that the new Sportswear feature will be automatically turned on. In order to set-up your store as a Fundraiser you will need to follow the steps above. If you do not want to participate in the Sportswear program at all, you can close it at anytime within the Pages section of your Access folder.

For more information, log in to the Sportswear folder in Admin and click the "Manage Your Store" link. Or, visit http://www.prepsportswear.com/info.aspx?category=fundraising

Note: If there are multiple admins for your site, only the first one that signs up for fundraising will have access to make changes and collect funds.

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This question has come up quite a bit in the last week so I thought I'd add a tip to the blog.

If you're getting your site ready for the new season or are just starting out, you're usually the coach or manager and want to get yourself added to the Roster. Many admins try to add themselves as a new member. If you do that you will receive a message that you're already a member of the site. Instead, in the Roster folder use the Roster Pool to locate your name and assign yourself. Be sure you select the Type as "coach" when you assign yourself, unless of course you're a player. If you don't see your name immediately, select the appropriate Person Types then click "search pool".

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Items we are working on

Posted by Ericha_eteamz Nov 16, 2007

Hello,

I wanted to give you an update on the items we are currently working on. Our developers are hard at work and we hope to have fixes released soon.


  • Time out when updating profile (global issue)
  • Time out for some members when logging in
  • Time out on sub-sites (we thought we fixed it, but we're still at it)
  • Time out when printing Calendar, Schedule, etc.
  • Time outs on some websites (99% of the time if you select one of the classic templates in your Site Templates folder, it will solve it in the interim)
  • Color conflict on stats, standings, etc. (again, thought we fixed it but we're still working on it - select a classic template in the interim)
  • Banner ads displaying on new templates for those that have the Ad Option (select a classic template in the interim)
  • Text is "pushed down" on some pages and doesn't align with the menu (again, select a classic template in the interim)

Thanks for your patience everyone. ;-)

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The site will be down Tuesday, November 13th from 10pm-12am PST for scheduled maintenance. During that time, the items I posted below should be fixed.

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