eteamz - the blog: Albums - Update

Hi,

We made some feature additions to the Albums section and unfortunately it caused a few glitches. We are currently looking into the following. I'll update this post when I have more details.

Update 3/7:

Time out error when deleting an Album - Intermittent, still working on
Albums appearing multiple times - Fixed
Previously added albums are not appearing - Fixed
Adding new albums via Shutterfly and they are not linked to site - there is some lag time, we're still working on this.
Time out error when selecting Albums - this is new as of 3/10, we're looking into.

Thanks for your patience.

If you have questions, please contact us via your Message Center in Admin. Thanks!

Mar 7, 2008 5:41 AM

John Heinisch

PLEASE roll back the software to the previous version until ALL of the "glitches" have been resolved.

I cannot continue to operate my site if eteamz continues to push software that does not work.

John

Mar 7, 2008 5:45 AM

Ericha_eteamz in response to: John Heinisch

John - we're working on the albums issues. Thanks for your patience. If you have further questions, please contact support via your Message Center. Thanks!

Mar 7, 2008 11:08 AM

seankegelman in response to: Ericha_eteamz

I agree. There are way too many issues that keep happening. Please test new functionality in a sandbox environment until it gets stabilized before you roll it out to your live customers!

Mar 7, 2008 11:13 AM

Ericha_eteamz in response to: seankegelman

Hi - we do test everything before it goes out. Unfortunately, some unexpected glitches arose when it went from our testing enviroment to the live sites. We're hoping to have it fixed today.

If anyone else has questions - please contact us via your Message Center or via Email. Thanks!

Mar 7, 2008 1:26 PM

lhsfarmersoftball

Any word on the albums working correctly? Do we have a resolution yet? Diana

Mar 7, 2008 1:57 PM

Ericha_eteamz in response to: lhsfarmersoftball

guys/gals - I'll update my original post when it's been fixed. It may not be until Monday.

Any further questions - please contact us via your message center. Thank you!

Mar 7, 2008 4:47 PM

Kevin in response to: Ericha_eteamz

Mine is working now, thank you