The Active Network would like to inform you that we have been experiencing some technical issues that has caused us to take eteamz offline over the last 24 hours.
We detected a potential security issue and made the decision to temporarily make eteamz unavailable in order to put additional protection and safeguards in place to guard against this new threat. Your sites were not effected, but we wish to be very cautious in such instances and felt, despite the impact to eteamz and our customers, that the best approach was to modify our systems to ensure the integrity of your sites and the data they contain. The security enhancement and the necessary testing have been completed and eteamz is now available again for your use.
If you are using the following Active products in conjunction with your eteamz site, our IT group is still making the necessary changes. We hope to have them back up soon.
Event Details Pages on Active.com
Update 7/23 - The above Active products are now fully functioning.
We apologize that this incident occurred but the result is a better, more secure eteamz. We know that this is a critical time for many teams and hope that the outage was not too much of an inconvenience. Your security and safety while using eteamz is our #1 priority.
If you have further questions, please contact us. Thank you.
We're aware of the time out error on the website (eteamz community pages and websites). It's an unexpected server issue and we're working on it. I'll post when there's an update. I don't have a time frame at the moment.
We know this is an important time for everyone and apologize for the inconvenience.
7/22 - 6:45amEST - The site is back up. Thanks for your patience everyone. I'll post additional information later today. Feel free to contact us via your Message Center if you have questions.
ACTIVE is the leader in online event registrations from 5k running races and marathons to softball leagues and local events. ACTIVE also makes it easy to learn and prepare for all the things you love to do with expert resources, training plans and fitness calculators.