Thank you very much for your patience throughout our images outage late last week. Over the weekend we resolved the issue for all users, and this week we have implemented additional measures to ensure that your experience is not interrupted again.
If you continue to encounter any errors, please contact our Customer Support team at firstname.lastname@example.org.
Thank you for your patience as we continue to resolve the image issues. We have put in a fix today that will rectify this issue on the majority of sites. We are continuing to work to resolve the remaining few sites, and expect that this will be complete within the next couple of days. We sincerely apologize for the disruption that this has caused to your sites and members. If you are still seeing abnormal behavior with the images on your site, please contact customer support.
We are currently experiencing issues with our photos server that we are actively working to resolve. In the meantime, your photos and site images may not appear available. We appreciate your patience and will keep you updated as we proceed with a solution.
As always, please contact customer support with questions.
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