User Accounts (MyActive) & Login

Information on updating your user account or login trouble.

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		Views	Last Modified
ActiveAdmin	How do I change my password?	8,926	1 year ago by ActiveAdmin
ActiveAdmin	What should I do if I can't login?	52,731	1 year ago by ActiveAdmin
ActiveAdmin	I can’t log in to my account	89,231	1 year ago by ActiveAdmin
ActiveAdmin	How do I upgrade an old user account?	18,952	1 year ago by ActiveAdmin
ActiveAdmin	What does “Associate” mean?	14,488	1 year ago by ActiveAdmin
ActiveAdmin	Why do I need to UPGRADE my old active.com account?	103,745	1 year ago by ActiveAdmin
ActiveAdmin	What is a display name?	837,932	1 year ago by ActiveAdmin
ActiveAdmin	How can I contact Customer Support?	9,848	1 year ago by ActiveAdmin
ActiveAdmin	What is MyActive?	3,657	1 year ago by ActiveAdmin
ActiveAdmin	What can I do with a MyActive account?	3,138	1 year ago by ActiveAdmin
ActiveAdmin	What does “Upgrade” mean?	2,406	1 year ago by ActiveAdmin
ActiveAdmin	What if I don’t remember my old username, and need to upgrade my account?	4,807	1 year ago by ActiveAdmin
ActiveAdmin	What if I no longer have access to the e-mail address I use as my username?	2,833	1 year ago by ActiveAdmin
ActiveAdmin	During the upgrade process I clicked “Skip” but I really wanted to associate and link this account under a new Active Network Login. Is there anything I can do now?	1,316	1 year ago by ActiveAdmin
ActiveAdmin	If I have two or more Active.com accounts, can I just merge all the info into one account?	3,119	1 year ago by ActiveAdmin
ActiveAdmin	I have more than one Active.com account but only one email address. What should I do?	1,618	1 year ago by ActiveAdmin
ActiveAdmin	What if I forget my new Active Network Login e-mail username?	1,309	1 year ago by ActiveAdmin
ActiveAdmin	Why do I keep getting the “Attention! Invalid login information” message?	1,279	1 year ago by ActiveAdmin
ActiveAdmin	I have already signed into Active Giving with my newly upgraded Active Network account but when I go to other Active Network sites why do I have to sign in again?	921	1 year ago by ActiveAdmin
ActiveAdmin	I need help, where can I go?	1,727	1 year ago by ActiveAdmin
ActiveAdmin	What if I’m having trouble creating a new MyActive account?	844	1 year ago by ActiveAdmin
ActiveAdmin	Is it safe to use a fake e-mail address for my username?	811	1 year ago by ActiveAdmin
ActiveAdmin	I’m an event director, league or website administrator, or other organizer – how can I find admin links to my Active Network applications?	732	1 year ago by ActiveAdmin
ActiveAdmin	How can I change the username (e-mail address) I login with?	1,449	1 year ago by ActiveAdmin
ActiveAdmin	Why is a display name important?	1,432	1 year ago by ActiveAdmin
ActiveAdmin	Can I use spaces or other characters in my display name?	726	1 year ago by ActiveAdmin
ActiveAdmin	Why is my display name already taken?	978	1 year ago by ActiveAdmin
ActiveAdmin	What if I forget my password?	952	1 year ago by ActiveAdmin
ActiveAdmin	Can I use an old Active.com username (non e-mail) to log in?	715	1 year ago by ActiveAdmin
ActiveAdmin	I try to change information in my account, but the updates do not appear to save. What’s happening?	1,362	1 year ago by ActiveAdmin
ActiveAdmin	I’m not getting my registration confirmation e-mails, or these e-mails are going to an old e-mail address. What’s happening?	1,723	1 year ago by ActiveAdmin
ActiveAdmin	Why are there different login pages that look similar? Which login page should I use?	745	1 year ago by ActiveAdmin
ActiveAdmin	Why is MyActive still in BETA? Is it still safe and secure?	587	1 year ago by ActiveAdmin
ActiveAdmin	How do I turn off e-mail notifications?	1,639	1 year ago by ActiveAdmin
ActiveAdmin	How can I claim my event results to MyActive?	1,827	1 year ago by ActiveAdmin
ActiveAdmin	Are Passwords case sensitive?	608	1 year ago by ActiveAdmin
ActiveAdmin	Is there a character min or max on display names?	1,009	1 year ago by ActiveAdmin
ActiveAdmin	Is there a character min or max on Passwords?	600	1 year ago by ActiveAdmin
ActiveAdmin	Is there a character min or max on e-mail usernames?	575	1 year ago by ActiveAdmin
ActiveAdmin	What if I try to reset my password but my e-mail address is not recognized?	660	1 year ago by ActiveAdmin
ActiveAdmin	What if I reset my password and it doesn’t work?	616	1 year ago by ActiveAdmin
ActiveAdmin	How can I access my MyActive user account?	1,914	1 year ago by ActiveAdmin

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