Running & Sports
- Kids & Family
- Fitness & Health
Create and manage categories in Fundraising. Removing a category will not remove content.
Create and manage announcements in Fundraising. Try to limit the announcements to keep them useful.
Enter your announcement details below, including when you would like it to become active and expire. By default, announcements will become active immediately and expire in 7 days.
Information and FAQs for Active Giving.
For all other customer support inquiries, email us
and we'll get back to you within 24-48 hours.
You may contact customer support by phone, 877-228-4881, between the hours of 7:00am and 5:00pm PST.
|Why can't I view my donation receipt? 5 years ago||by RnormC|
|Who do I make checks payable to and where do I send them? 5 years ago||by RnormC|
|How do I edit or delete an offline donation? 8 years ago||by RnormC|
|I have received many offline donations; do I have to enter each one separately? 8 years ago||by RnormC|
|How do I enter an offline donation? 8 years ago||by RnormC|
|Can I download reports? 8 years ago||by RnormC|
|Can I see who has donated and how much they donated? 8 years ago||by RnormC|
|Why have I not been receiving my email confirmations when people donate on my site? 8 years ago||by RnormC|
|Can templates be created so I don't have to write a new letter each time I wish to send emails? 8 years ago||by RnormC|
|Is there a log of who I sent my emails to? 8 years ago||by RnormC|
|How do I upload my address book to eliminate manually typing my contacts' email addresses? 8 years ago||by RnormC|
|How do I change the layout and design of my fundraising page? 8 years ago||by RnormC|
|How do I change my goal amount? 8 years ago||by RnormC|
|How do I add multiple photos to my page? 8 years ago||by RnormC|
|The web address that you provided to me is not working! Why do I get the following message? 8 years ago||by RnormC|
|How do I add paragraph breaks to my welcome message? 8 years ago||by RnormC|
|How do I upload an image to my fundraising page? 8 years ago||by RnormC|
ACTIVE is the leader in online event registrations from 5k running races and marathons to softball leagues and local events. ACTIVE also makes it easy to learn and prepare for all the things you love to do with expert resources, training plans and fitness calculators.