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Why am I receiving a "Declined" message when trying to submit my payment?

VERSION 1 
Created on: Jul 1, 2009 9:03 AM by Active Shawn - Last Modified:  Jul 27, 2009 2:32 PM by Active Shawn

 

The error you have received is from

our on-line bank system and not from Active.com directly.  A "Declined" message results when the

inputted billing information does not match the electronic database of your

financial institution, or if your financial institution suspects that this is a

fraudulent transaction and places a hold on your account as a security

measure.  First, please verify the

following is entered correctly:

 

 

 

 

 

The correct card type is

chosen.

 

 

The cardholder’s name is entered

exactly as it appears on the card; no period after the middle initial, if

applicable.

 

 

The card numbers are correct with NO

spaces or dashes between them.

 

 

The expiration date is

correct.

 

 

The correct Card Security Code has been

inputted; the CSC can be located on the back of the card for Visa and MC and on

the front for AMEX

 

 

 

 

 

If you continue to receive this

message, please contact your bank or credit card company  as it is a

direct message from your bank or credit card company.   Your registration has not been processed and you have not been charged for this

event.  Please try processing this registration again.  

 

 

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