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2723 Views 12 Replies Latest reply: Oct 23, 2011 2:00 PM by SeeCee
dwm082 Community Moderator 1,063 posts since
Dec 14, 2007
Currently Being Moderated

Sep 23, 2011 12:13 PM

September 2011 Post-Upgrade Discussion Thread

Please post any technical issues you're having with the forums since the September upgrade. (Any personal issues that you're having with the forums are best taken to The Clubhouse section.)

 

Maybe we'll have some luck getting answers or fixes if we put all of our problems/complaints/confusions/whatnot in one place. We might also be able to help each other figure out what's new.

 

Don





2012 Race Schedule

Providence Marathon (4:48:55)

Buffalo Half-Marathon (2:03:16)

Chicago Marathon (October 7)

  • lenzlaw Community Moderator 10,431 posts since
    Jan 18, 2008
    Currently Being Moderated
    1. Sep 24, 2011 6:48 AM (in response to dwm082)
    September 2011 Post-Upgrade Discussion Thread

    - I still don't see the moderation queue in my profile.

    - I frequently get an error when posting, though the post is applied anyway.

    - I think having my full name appear in my posts should be changed.

    - I would love to have my Bookmarks back.

     

    Len





    Len

  • skypilot77 Legend 1,077 posts since
    Dec 16, 2009
    Currently Being Moderated
    3. Sep 26, 2011 4:11 PM (in response to dwm082)
    September 2011 Post-Upgrade Discussion Thread

    The next time the administrators are thinking about an upgrade -- how about in the middle of the winter. The runners are in the midst or on the verge of the best racing part of the year -- marathons, halfs, etc galore -- and the board is down.

     

    I moderate a NY Rangers (hockey) board. I would not do an upgrade during the playoffs. That is what the timing of this upgrade is equivalent to.





  • BOSNPM We're Not Worthy 2,482 posts since
    Nov 20, 2007
    Currently Being Moderated
    5. Sep 27, 2011 5:24 AM (in response to dwm082)
    September 2011 Post-Upgrade Discussion Thread

    I am having most of the same issues.  The 1st time they took the system down, they should have been posted something telling everyone the system was going to be down a week or two before it happen. 

  • lenzlaw Community Moderator 10,431 posts since
    Jan 18, 2008
    Currently Being Moderated
    7. Oct 11, 2011 6:36 AM (in response to dwm082)
    Re: September 2011 Post-Upgrade Discussion Thread

    Some of my problems have been fixed.  But:

    - I still don't see the moderation queue in my profile.

    - I still sometimes get an error when posting, though the post is applied anyway.

    - I think having my full name appear in my posts should be changed.

    - I would love to have my Bookmarks back.

    - And yes, the search function seems to be broken. I haven't gotten one to work yet.

    - Navigation is still an issue.

    - "Guest" can now post.  I don't like the idea of anonymous posts. There needs to be accountability In cause of abusive posts.

     

    Len





    Len

  • lenzlaw Community Moderator 10,431 posts since
    Jan 18, 2008
    Currently Being Moderated
    8. Oct 11, 2011 6:36 AM (in response to lenzlaw)
    September 2011 Post-Upgrade Discussion Thread

    I just sent an email to support, listing the issues in my post above.

     

    Len





    Len

  • lenzlaw Community Moderator 10,431 posts since
    Jan 18, 2008
    Currently Being Moderated
    11. Oct 18, 2011 6:17 AM (in response to dwm082)
    September 2011 Post-Upgrade Discussion Thread

    I originally emailed them on 9/21 and it took a little over a week for them to respond. The response basically suggested I was running an old version of IE and to upgrade and check my settings. I'm running IE8 and I work in deskside support so I'm pretty up-to-date.

     

    My second email went out 10/11, so I expect I'll hear from them soon.

     

    Len





    Len

  • SeeCee Pro 85 posts since
    Nov 12, 2008
    Currently Being Moderated
    12. Oct 23, 2011 2:00 PM (in response to dwm082)
    September 2011 Post-Upgrade Discussion Thread

    After the upgrade I lost e-mail notification and the ability to apply to posts. Contacting active.com support by phone and e-mail produced no help. I e-mailed a moderator (dwm082) in hopes I might get someone to respond to me. This moderator promptly responded even though this is not part of his role and suggested I try using Internet Explorer for a browser if i wasn't already. I always use Mozilla so I tried the idea and I was able to repsond to posts. I still however am not recieivng e-mail notifications though listed beneath "Your Email Notifications" it has listed running and penquins. I also want to know why the penguins (slow runners) isn't listed under Communities.

    If anyone has any ideas for me i'd like to try thm out; browsing through all the running posts for penguin posts is geting old.





    66th Manchester Road Race Nov. 28 2002 4.7miles 55:11

    On the Road Again!!

    Chester 4 on the 4th: 41:45

    9/24/11 Mari's Miles of Smiles 10K 1:02:21

    10/23/11 15th Annual Columbia Autumn Classic Road Race 5K 30:06

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