active network espn

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4 Replies Last post: Aug 20, 2007 3:22 PM by Amy_eteamz_support  
Click to view frankie_27's profile Rookie 6 posts since
May 30, 2007
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Aug 19, 2007 6:59 AM

trouble logging in


I cannot login in it just keeps looping.It never says my name at the top left on the page.I cannot post or reply to any messages.I have done everything including allow all cookies.Please help.I am desperate to get this fixed.I didn't change a thing then all of a sudden nothing works.I noticed at the top of this page it says my name and welcome.Support please help.

Larry

Click to view Scotlady's profile Rookie 1 posts since
May 30, 2007
2. Aug 20, 2007 6:58 AM in response to: frankie_27
Re: trouble logging in
I run our club site and I am getting hundreds of calls and emails from parents and kids that they are experiencing the same problem. No one can log in, and god forbid you have mozilla/firefozx instead of Explorer. ANd completely forget AOL. It appears to be a cookie problem. If you have the people lower their security and "Accept all cookies" then they can get in. I am really dissapointed and considering leaving eteamz
Click to view Ericha_eteamz's profile Active.com Staff 154 posts since
May 25, 2007
3. Aug 20, 2007 2:34 PM in response to: Scotlady
Re: trouble logging in

Hi Scotlady,

It sounds like you're referring to your eteamz website. I believe frankie was referring to the message boards.

Yes, in order to log in you will need to have cookies set as "enabled". A "medium" setting will do the trick. Firefox works with no problems.

Click to view Amy_eteamz_support's profile Active.com Staff 24 posts since
May 30, 2007
4. Aug 20, 2007 3:22 PM in response to: frankie_27
Re: trouble logging in


Hi frankie_27 !

There are a couple glitches with the message boards. We'll be transitioning to all new message boards sometime next month.

For a sneak peek at what the new Active/eteamz community is going to look

like, as well as guidance regarding how to navigate the new environment, go to

_[

|http://www.active.com/images/eteamz/newMessageBoards/NewMessageBoards.html]