Upgrade ? in the business world if I ...

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21 Replies Last post: Dec 17, 2007 12:46 PM by pfunksbn_ 1 2 Previous Next

phtimo

3 posts since
Oct 13, 2007

Dec 16, 2007 6:57 PM

Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

how can Active talk about an upgrade ?

my HR data ? gone

my shoes mileage ? gone

my weather conditions history ? gone

route ? locations ? gone

specific training (running, mountain bike, triathlon race, running race etc etc) ? gone : everything is now an easy run (Jay peak, 33 miles ultra = easy run !) or cycling

it's a shame, it's outrageous, it makes me balancing between very upset about 4 years of data lost, and rage torwards Active who's in the $$

which is millions miles away from Coolrunning's spirit.

I have been asking coolrunning again and again to extract my data (which I should have done instead of trusting Active) so I can import that

in the DB I just created on my iMac.

anyone else really annoyed out there ?

Phil, Cupertino,CA

DianeC005

1 posts since
Dec 14, 2007

1. Dec 16, 2007 7:40 PM

in response to: phtimo

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

I just logged into the active site to get my running log. WTF? All the info I though would be transferred is gone. And now I have to PAY to log shoe mileage? Wish I had printed out my coolrunning logs and just started something new. I am miserable with this new site.

phtimo

3 posts since
Oct 13, 2007

2. Dec 16, 2007 7:43 PM

in response to: DianeC005

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

just found in another post : hint to retrieve your cool coolrunning logs :

http://www.coolrunning.com/cgi-bin/log/display.cgi?u=<your username>

first thing I did now, go to tools, download your logs into a xls file

I don't know how long they will keep that up and running but I am not taking a chance

I downloaded and now I am transfering to my DB.

good luck

bigdawg1

2 posts since
Dec 14, 2007

3. Dec 16, 2007 8:27 PM

in response to: phtimo

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

I work in software development for a large company and this "Upgrade" was not a very pleasant experience for me the "user" or in the case of Active.com a potential "customer". I can safely say that Active.com will not have to worry about having me as a customer, as I am so totally ****** off now I will go back to logging all my data with a pen and notebook before I use this site. Thank God I kept all my CoolRunning data logged in Excel on my own computer as well as in the Cool Running log. What a shame, another service that we all loved sells out to "Corporate".

pigeye

87 posts since
Dec 13, 2007

4. Dec 17, 2007 1:37 AM

in response to: phtimo

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

Yeah! Fight the man! Use excel!

Er....wait...that doesn't quite sound right, does it?

cgraz061

49 posts since
Dec 14, 2007

5. Dec 17, 2007 2:45 AM

in response to: phtimo

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

In the business world, if you did an upgrade like that, your customers would be paying for it.

john7m

3 posts since
Dec 14, 2007

6. Dec 17, 2007 5:42 AM

in response to: phtimo

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

| just found in another post : hint to retrieve your cool coolrunning
| logs :

| http://www.coolrunning.com/cgi-bin/log/display.cgi?u=<your username>
|

| first thing I did now, go to tools, download your logs into a xls
| file !

| I don't know how long they will keep that up and running but I am
| not taking a chance

| I downloaded and now I am transfering to my DB.
|

| good luck
| phtimo

Thx for the tip phtimo!

I didn't know CR had an export feature with it's log - so, of course, I did not back my log up before the move to active.

I liked the CR log feature from day 1, can't say the same for active.

CR did a great job telling me about upcoming races and giving me data on past race race results. I hope that this is maintained in an easy to read format!

jcumming

771 posts since
Dec 14, 2007

7. Dec 17, 2007 5:46 AM

in response to: phtimo

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

Not to be unkind in any way, but if you had six months notice that some big changes were taking place and you left vital data (like shoe mileage) not backed up then I think they woould be quite right in firing you.

There might be an opening in the Complaints Dept though. It seems they are hiring.

Wishnik123

46 posts since
Dec 14, 2007

8. Dec 17, 2007 6:21 AM

in response to: jcumming

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

Well, we don't really know if the Complaint Dept is hiring, just that they have a lot of work!

I've never lived through a seamless software migration in meat space and now I can say the same about the virtual world. WooHoo!

Does anyone know (have a link to) where you go to report a login snafu?

Iontach

1,522 posts since
Dec 14, 2007

9. Dec 17, 2007 6:28 AM

in response to: DianeC005

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

Originally posted by phtimo:

And now I have to PAY to log shoe mileage?

That's very odd. In the Transition thread in the CH, there was so much uproar about paying for shoe logging that Active did an about face on it and said they'd make it free. They should be held to this.

The relevant thread is here: http://www.coolrunning.com/forums/Forum39/HTML/000013.shtml

north076

74 posts since
Dec 14, 2007

10. Dec 17, 2007 6:31 AM

in response to: pigeye

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

pigeye wrote:
Yeah! Fight the man! Use excel!

Er....wait...that doesn't quite sound right, does it?

Hah!

Iontach

1,522 posts since
Dec 14, 2007

11. Dec 17, 2007 6:35 AM

in response to: phtimo

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

Two things that I miss: (a) Reply With Quote; (b) being able to go to the last page of a thread from the front page.

joplus

294 posts since
Oct 11, 2007

12. Dec 17, 2007 6:43 AM

in response to: Iontach

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

Iontach wrote:
Two things that I miss: (a) Reply With Quote; (b) being able to go to the last page of a thread from the front page.

ask and ye shall receive. at least one of those things.

pigeye

87 posts since
Dec 13, 2007

13. Dec 17, 2007 7:40 AM

in response to: jcumming

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

Mort82 wrote:

I'm gonna go stick my headupmyass just like Active.

And the change would be.....?

Wishnik123

46 posts since
Dec 14, 2007

14. Dec 17, 2007 8:16 AM

in response to: phtimo

Re: Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

You click on the "quote original" icon inside the reply window.... it's to the left of the

icon.

Mort82 wrote:
GRRRR!

How do you quote people?

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Dec 16, 2007 6:57 PM

Upgrade ? in the business world if I did an upgrade like that, I'd be fired !

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