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1 "correct" answer available (10 pts) 2 "helpful" answers available (7 pts)
9 Replies Last post: Dec 17, 2007 10:21 PM by Active Sara  
Click to view mistermarr's profile Rookie
mistermarr
3 posts since
Dec 9, 2007
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Dec 16, 2007 10:20 AM

Shoe tracker data gone?


Hi folks-

I'm obviously piling onto the "they killed my awesome free service" chorus.


Anyone successfully get shoe tracker data in the new activetrainer environment? I try accessing it in "tools/shoe tracker" but usually get an Apache server error page with lots of code. Once I got to a list of 2 out of 4 pairs I had tracked in CR and both were listed with 0 miles. I also see no option for adding shoes to new workouts. If this is indeed a pay option, you'd think they'd communicate that clearly and at least give you access to your old data?


Any success?

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PapaBanucci
83 posts since
Dec 14, 2007
1. Dec 16, 2007 3:47 PM in response to: mistermarr
Re: Shoe tracker data gone?

Dunno, but my hiking shoes' miles kind of "disappeared." I had a number of "Hiking" custom workout type entries in cool running that disappeared.

Also, as a computer programmer, I have difficulty appreciating tracking shoe mileage as a value-add bonus feature. I mean... Like... How hard is that math and how much code is that?

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Click to view Croydon's profile Amateur
Croydon
28 posts since
Sep 16, 2007
2. Dec 16, 2007 4:46 PM in response to: PapaBanucci
Re: Shoe tracker data gone?

"How hard is that math and how much code is that?"


... and the code is done for you right on the Cool Running site!! You bought it, use it!!!

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PapaBanucci
83 posts since
Dec 14, 2007
3. Dec 16, 2007 4:47 PM in response to: Croydon
Re: Shoe tracker data gone?

Being a programmer by background, it's not quite so simple, but...

It is a rather moronic "feature" to ask people to pay for in my professional opinion.

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Click to view Trish18's profile Active.com Staff
Trish18
397 posts since
Jun 5, 2007
4. Dec 17, 2007 11:12 AM in response to: mistermarr
Re: Shoe tracker data gone?
We understand there may be a bit of confusion about the data transfer from the Cool Running logs to Active Trainer. Even though the data is largely the same, it will look different in the two systems.

  • Workout type, distance, duration and pace will transfer directly over.

  • Any comments, Avg HR and Max HR will be inserted into the workout notes for those specific workouts.

  • You weight data will be imported into the Daily Vitals section in Active Trainer.

  • Shoe data will automatically populate into the Shoe Tracker, including all mileage information logged to date. You can view historical data in a number of formats on Active Trainer.

  • Your calendar allows you to see workouts (with varying levels of detail) in a month, week and day view.

  • Click on "Reports" in the top navigation to access your Training Log, showing side-by-side planned vs. actual data in a weekly view

  • Dig deeper by clicking on the Training Stats tab, which allows you to graph aggregated stats such as training volume.

Please let us know if you have any additional questions!
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Click to view ai698's profile Amateur
ai698
21 posts since
Dec 14, 2007
5. Dec 17, 2007 2:09 PM in response to: mistermarr
Re: Shoe tracker data gone?
I found my shoe tracker. It shows only one pair of shoes that I threw away over a year ago. Well, I can track them.
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Click to view mistermarr's profile Rookie
mistermarr
3 posts since
Dec 9, 2007
6. Dec 17, 2007 2:56 PM in response to: Trish18
Re: Shoe tracker data gone?
Trish-
The point of my post was that the shoe data didn't appear to get there successfully-- 2 out of 4 pairs both listed with 0 mileage. Luckily I got a spreadsheet before the switch.
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Click to view Active Sara's profile Active.com Staff
Active Sara
995 posts since
Oct 2, 2007
7. Dec 17, 2007 5:43 PM in response to: mistermarr
Re: Shoe tracker data gone?
It is possible that it hasn't finished uploading and it was said it may take up to 24 hours. If you are still having a problem with it tomorrow I will help you figure it out.
Sara
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Click to view ai698's profile Amateur
ai698
21 posts since
Dec 14, 2007
8. Dec 17, 2007 9:07 PM in response to: mistermarr
Re: Shoe tracker data gone?
It's been over 48 hours since I transfers my data. I'd say the transfer lost about 50% of my log. Oh well, I get what I paid for. As least I downloaded my log and still have something.
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Click to view Active Sara's profile Active.com Staff
Active Sara
995 posts since
Oct 2, 2007
9. Dec 17, 2007 10:21 PM in response to: ai698
Re: Shoe tracker data gone?
I'll look into the shoe tracking feature and the feedback we've gotten and have some answers here shortly.
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