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3 Replies Last post: Dec 18, 2007 2:56 PM by Trish18  
Click to view JayneCornell's profile Rookie 3 posts since
Dec 14, 2007
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Dec 16, 2007 10:52 AM

I'm soooo confused!

I was able to log in to my new account however now I have NO IDEA what to do!!! This website is TOTALLY unfriendly - not to mention slow. I imported my running log from Cool Running but I'll be dipped if I can find it anywhere. Maybe it will show up on the calendar tomorrow. What about the shoe tracker? Do we really have to pay for it? I don't even see the option for it. It is VERY confusing between Cool Running (which was really cool) and the Active Trainer. No idea how they work together. Give me my Cool Running back anyday. Where is everyone going to keep their data now?

Very unsatisfied!!
Click to view Trish18's profile Active.com Staff 383 posts since
Jun 5, 2007
1. Dec 18, 2007 1:22 PM in response to: JayneCornell
Re: I'm soooo confused!
Hi Jayne,

To find and your Cool Running logs into Active Trainer, go to https://training.active.com/ActiveTrainer

1) Login with your Cool Running email address (the email that was stored within your Cool Running profile)

and your Cool Running password.

2) Once the transfer of your data is complete, you will find your Cool Running data in the calendar and Shoe Tracker.

Additionally, you will not have to pay for the shoe tracker.

Please let me know if you have any other questions!
Click to view Elliot034's profile Rookie 3 posts since
Dec 14, 2007
2. Dec 18, 2007 2:41 PM in response to: Trish18
Re: I'm soooo confused!

To Trish18, THANK YOU, THANK YOU THANK YOU!!!!!!!!!!!!!!!!!! After 3 days of confusion, I followed your instructions and FINALLY found all my runs and transfered them over. Don't like the new log, not very user friendly, but at least it's there. To all of you out there, hang in there, if I can do it (I am the ultimate computer stupid!!), you can do it. Good luck!

Thanks again...Elliot

Click to view Trish18's profile Active.com Staff 383 posts since
Jun 5, 2007
3. Dec 18, 2007 2:57 PM in response to: Elliot034
Re: I'm soooo confused!
Elliot,

You're welcome :) Sorry that you had been struggling, we're all trying to help everyone make this as smooth of a transition as possible.

Here is some info that may be helpful to you in getting to know the ActiveTrainer:

  • Workout type, distance, duration and pace will transfer directly over.
  • Any comments, Avg HR and Max HR will be inserted into the workout notes for those specific workouts.
  • You weight data will be imported into the Daily Vitals section in Active Trainer.
  • Shoe data will automatically populate into the Shoe Tracker, including all mileage information logged to date.

You can view historical data in a number of formats on Active Trainer.

  • Your calendar allows you to see workouts (with varying levels of detail) in a month, week and day view.
  • Click on "Reports" in the top navigation to access your Training Log, showing side-by-side planned vs. actual data in a weekly view
  • Dig deeper by clicking on the Training Stats tab, which allows you to graph aggregated stats such as training volume.

Please let me know if you have any other questions!