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Click to view dpeach's profile Amateur 20 posts since
Dec 14, 2007
15. Dec 30, 2007 8:06 PM in response to: davecamire
Re: Forum Update

Why spam the forums with the same post everywhere? If you would post this in the appropriate place (Active Transition) then you would not need to spam every other channel. Oh, wait, you didn't even think to put it where it belongs. Isn't that just bad forum etiquette?


It is not our fault that Active chose to do this at vacation time. We are now the ones having to wait longer to get questions answered. Don't blame our complaining on your poor decision making.


Yes, this thread is about the forums, but there have been very few complaints about the forum software in comparison to the log software. The main problem is about the log.


I am sorry if I upset you because you think I am a troll for giving my opinions. It just seems that when you ask for suggestions and opinions you ought to be willing to accept them instead of just brushing us off as idiot trolls. Since I have almost nothing good to say about this transition, then I must be a troll.


I do, however, have one good thing to say. I have found a better running log because of this. RunningAHEAD has really filled my needs for a new log. I actually like it better than the CR log. If you guys had not made such a debacle out of this transition, I would have never even been looking. Thanks for driving me somewhere else. I am quite pleased with them now. I am just disappointed that CR will have to be remembered this way.


DPeach

Click to view Jim2003's profile Amateur 17 posts since
Dec 23, 1999
16. Dec 30, 2007 8:45 PM in response to: choppersean
Re: Forum Update
choppersean wrote:I went to my profile and noticed that ALL the email notifications are enabled, yet I have not received a SINGLE email in response to my new posts or a response to my posts!!! The search tool is critical to these forums as there are so many previous discussions that could help the forum users!

Go to the main Cool Running Community page (where all of the forums are listed) and click on "Receive email notifications on the left side of the page under "Notifications" to receive email notifications of all new posts. It is the way that I was finally able to turn mine off. For email notification pf posts to individual threads, I assume that you click on "Receive email notifications" in the "Actions" box on the left side of the specific thread's page, bit I haven't experimented to learn if it works that way....and I won't.

I agree with you concerning the search feature. If the site is supposed to have it, then it should be implemented before it is advertised.

Click to view Michael.'s profile Community Moderator 677 posts since
Nov 9, 2007
17. Dec 31, 2007 8:26 AM in response to: bdags061
Re: Forum Update

You are right, the new log is why people are leaving and I think Active thought people would stick around until they fixed the log. Sadly that was a mistake and it ended up in splintering the CR community.


The CR community will continue and the lost members will be replaced with new members but it is sad that the CR community had to break like this. It did not have to go this way.


Mike

Click to view obsessor's profile Legend 488 posts since
Dec 14, 2007
18. Dec 31, 2007 10:14 AM in response to: dpeach
Re: Forum Update
not really in reply to anyone in particular, but wow, I am amazed at the ability of people to be so bitchy about something that's free. So, it's not the same, get over it. So, you did not make a backup log? Your own fault. Make your own log on excell, or using a 3-ring binder, no big deal.
Click to view anutherfinemess's profile Amateur 18 posts since
Dec 12, 2006
19. Jan 3, 2008 9:18 PM in response to: obsessor
Re: Forum Update
You miss the point entirely. It's incredibly limited in understanding to say that people are getting bitchy over something that is free. Runners tend to be rather meticulous in their logging and a great many of them had come to rely upon CR's log. CR did not develop and implement their log just for grins and giggles. They did it to drive traffic to their site and keep that traffic coming back. It worked. So now you have a large number of runners who had an expectation of being able to log on CR and those expectations were not only unmet, but their concerns were flat out ignored. CR created the expectation and then broke their end of the deal. Whether the runner's paid for use of the log is irrelevant. Nothing on the internet is free. To believe otherwise is just naive. These runners might not have paid for the log, but I can assure you that their usage of the log generated revenue for CR. So, if CR made money off of the log then it was not "free", now was it? What I don't get is how they can just shrug their shoulders. It's like McDonalds just ditching the "special sauce" on their Big Mac and when people complain they respond by talking about how great their new milkshakes are. It makes no sense.
Click to view MrPHinNJ's profile Pro 139 posts since
Oct 10, 2007
20. Jan 4, 2008 4:46 AM in response to: anutherfinemess
Re: Forum Update
anutherfinemess wrote:
You miss the point entirely. It's incredibly limited in understanding to say that people are getting bitchy over something that is free.

I'm not sure I agree. When I use a free service I understand that it could change, go away, or become a charged service at any given moment. Therefore I plan accordingly. I think too many people had too much faith that this free service would migrate over unchanged. They either assumed that their data would be seamlessly migrated over or that they would not lose functionality or both.

I didn't use the log, but if I did I would have done two things, both PRIOR to the migration. The first would have been to look into alternative running logs and come up with an action plan for what I would do if the Active log didn't meet my needs. The second would have been to back up my log just before the migration started. These "What have you done with MY data" comments completely baffle me.

Don't get me wrong, this migration has been a complete fiasco and Active has dropped the ball big time. But whenever you blindly trust a free service you do so at your own risk.

Come on people, take some accountability. After all, it is YOUR data.
Click to view obsessor's profile Legend 488 posts since
Dec 14, 2007
21. Jan 4, 2008 7:07 AM in response to: anutherfinemess
Re: Forum Update
anutherfinemess wrote:
You miss the point entirely. It's incredibly limited in understanding to say that people are getting bitchy over something that is free. Runners tend to be rather meticulous in their logging and a great many of them had come to rely upon CR's log. CR did not develop and implement their log just for grins and giggles. They did it to drive traffic to their site and keep that traffic coming back. It worked. So now you have a large number of runners who had an expectation of being able to log on CR and those expectations were not only unmet, but their concerns were flat out ignored. CR created the expectation and then broke their end of the deal. Whether the runner's paid for use of the log is irrelevant. Nothing on the internet is free. To believe otherwise is just naive. These runners might not have paid for the log, but I can assure you that their usage of the log generated revenue for CR. So, if CR made money off of the log then it was not "free", now was it? What I don't get is how they can just shrug their shoulders. It's like McDonalds just ditching the "special sauce" on their Big Mac and when people complain they respond by talking about how great their new milkshakes are. It makes no sense.

First off, I like the fact that the filters did not catch bitchy. That's *******'. (just to see if that works.) And yes, there is much suckitude on this new site. I understand that someone pays for it, and I understand how it is paid for. Really, I do. I also understand that, "many...came to rely opon CR's log." I am simply making the claim that, in the end, people are responsible for keeping their own data. If they leave it up to someone else, then it is possible the other party will fail. Is that not so? So - you can leave, or stay, your choice. You don't pay directly for the service now, I presume. You are not under a contract to stay. Neither was CR under any contract to maintain, indefinitely, your log. (implied, perhaps, but this is not an actual breach of contract, in my opinion.) Thanks for the belittling lecture, I surely appreciate it. I started it, in a way, I admit.

So no, I do not miss the point entirely. I have an ancillary point that I think is germane. Runners "tend to be rather meticulous" - really? Really? I would not understand that, as I approach 20,000 miles in the last 5 years, logging every one of the runs. With time, distance, conditions, route, every interval time, every subjective observation, every tenth of a lb on the scale every day, on programs I developed myself, MYSELF - do you understand the depth of that mania!!!??? Don't talk to me about that c ra p. Yes, I understand it. I also understand that when you give up control of the data... well... you no longer have control of the data.

For the record, I have beefs with the new site, too. Namely, I remember my password, but Active can't seem to. Never had that problem anywhere else. I have to click "can't remember your password?" every time. Which rankles me, because yes, I can remember it. So they send me a new one. Which works well. For ONE da mn day. That sucks. "S U C K S" in case the **** **** filter **** and *** with *** while they ***** themselves.
Click to view anutherfinemess's profile Amateur 18 posts since
Dec 12, 2006
22. Jan 4, 2008 8:40 PM in response to: obsessor
Re: Forum Update
LOLOL!!! Ok ob, so you understand what I'm trying to say. I agree with you as well in terms of personal responsibility. But we differ to the extent that it is not that much of a stretch to say that many runners thought they were being responsible with their logs by using CR. It would certainly seem a bit redundant to log both on CR and keep a copy somewhere else. At any rate I guess I just have a different perspective. I work in this world... the online world. I see this not only from a user's viewpoint but also from the veiwpoint of someone who makes a living out of ensuring **** like this doesn't happen to my clients. I can tell you one thing without question, and to me this is the most important point and it has been completely overlooked by the CR and the CR loyalists, and Active alike. People are ********. People are taking the time to come on here and complain. People who seldom if ever posted in the old CR forum are coming in here and literally begging for someone to fix this. Do you have any idea how rare that is??? It's shocking to me. Trust me when I say that in 99% of the cases like this you don't get this level of feedback. You get a few comments from the loyalists and the rest simply migrate away without saying a word. The fact that there is such a shiitstorm over the failures of Active speaks volumes about just how strong the loyaly was to CR. The fact that CR ownership and it's new Active partner have elected to completely ignore those complaints is amazing to me. They are being handed an opportunity that so many site owners in similar situations can only dream about and they are literally tossing it aside. It's just a real head scratcher for me. I honeslty don't think they appreciate what they have in front of them.