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5 Replies Last post: Jan 25, 2008 12:44 PM by Active Sara  
Click to view Croydon's profile Amateur
Croydon
28 posts since
Sep 16, 2007
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Jan 9, 2008 1:05 PM

Easy login to reply

  • Right click on the "login to reply" button and select "Open in new tab" or "Open in new window".
  • Sign in. Once you are signed in close the tab/window.
  • Go to your original tab/window and reload it. (at the top menu select "view" then "reload" or "view" then "refresh")
  • The button should change to "Reply"
Click to view Active Sara's profile Active.com Staff
Active Sara
1,015 posts since
Oct 2, 2007
1. Jan 9, 2008 9:21 PM in response to: Croydon
Re: Easy login to reply
Hey. This problem should have been fixed today so this workaround shouldn't be necessary. However, if you are still experiencing problems please let us know so we can fix it immediately. Thanks!
Sara
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Click to view Croydon's profile Amateur
Croydon
28 posts since
Sep 16, 2007
2. Jan 20, 2008 5:47 PM in response to: Active Sara
Re: Easy login to reply
Just tried "Login to Reply" on another post. Ended up on the Active homepage and had to tunnel my way back.
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Click to view Active Sara's profile Active.com Staff
Active Sara
1,015 posts since
Oct 2, 2007
3. Jan 21, 2008 9:20 AM in response to: Croydon
Re: Easy login to reply
I just forwarded that info on. Thanks.
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Guest
Guest
4. Jan 21, 2008 4:58 PM in response to: Croydon
Re: Easy login to reply

Sara


With all due respect - I know this is not your fault - but the login process is so beyond broken it`s a joke - this is the sequesnce id events - and I dont see why whoever you have testing this is not aware


After a fairly short time the system times out your login


You use the Login option at the top of the page - e-mail and passwd go in - you get sent right back to the cool running login page - login again you get

h2. CAS is Unavailable

A general exception occurred while trying to access CAS. Please notify your system administrator.


Hit the back button and the forum now appears as if you are logged in ... but you still see lgon to reply ... hit logout and login again - and THEN you usually get in


NOW - we seem to have a situation where you appear to be logged in - but posts are coming up a "Guest"


PLEASE PLEASE PLEASE I am begging you - tell whoever is looking at this the this is the most important issue - if you cant get logged in everythign else is worthless - we are still sticking with this site but really - it will only go on for so long


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Click to view Active Sara's profile Active.com Staff
Active Sara
1,015 posts since
Oct 2, 2007
5. Jan 25, 2008 12:44 PM in response to: Guest
Re: Easy login to reply
Thanks! I sent along your feedback the other day. This is the #1 issue!!!! So trust me they are working hard on fixing it. A lot of the login issues have been fixed but this is the last of it. It's much easier to fix when they know exactly what is going on so thank you for your feedback and your patience!
Sara
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