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4 Replies Last post: Mar 5, 2008 9:39 AM by mmilholen  
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mmilholen
5 posts since
Jan 22, 2008
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Mar 4, 2008 3:49 PM

Why has Active ruined CoolRunning? Can anything really suck this bad?

I want my cool runing log back. You know, the great online log that was near perfect and free. I cannot find my data from 6 years worth of running. Active network sucks. This is the worst thing to happen to the running community ever. Seriously, Im not overreacting here. I want my cool Running back. Who's with me?
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Active Sara
1,018 posts since
Oct 2, 2007
1. Mar 4, 2008 4:00 PM in response to: mmilholen
Re: Why has Active ruined CoolRunning? Can anything really suck this bad?
If you are missing your data still please let me know so I can help you retrieve it.
Sara
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mmilholen
5 posts since
Jan 22, 2008
2. Mar 5, 2008 7:57 AM in response to: Active Sara
Re: Why has Active ruined CoolRunning? Can anything really suck this bad?

Thank God I was able to retrieve my data. What really sucks is the fact that there is no replacement to be found for the cool running setup. It was so simple, efficient, and user-friendly. This site is the antithesis of CR.

Somebody rescue us -- design a CR clone or better yet, active -- PUT IT BACK THE WAY IT WAS!

Active network has certainly alienated a lot of runners and its sad that they can't fix what they broke.

Sara,

are you guys hearing this?

I mean, when you have a forum full of complaints does that mean anything to you? Im curious - does these complaints and the disastrous transition come up in meetings? Is it even a concern? It seems like you would be clamboring to make this right.

Im thinking boycott of all active products until you fix this mess.

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Active Sara
1,018 posts since
Oct 2, 2007
3. Mar 5, 2008 9:26 AM in response to: mmilholen
Re: Why has Active ruined CoolRunning? Can anything really suck this bad?
I'm glad you were able to retrieve your data. We realize Active Trainer is not what you had before at Cool Running, but I assure you that we are working on improving it based on all of the feedback we have received. The latest update addressed some of the top concerns from Cool Running users and includes the following features:

* Adding and logging a workout in a single instance
* The ability to run a report by month
* The ability to run training stat reports by day, month, or year
* Ability to display total miles across all shoes
* Ability to display miles across selected shoes
* Additional Cross Training Activities
* Distance / Duration Odometer

So there is action being taken to improve Active Trainer and we encourage you to try it out and continue to give us feedback and suggestions.

If you have further questions about the new features let me know.

Sara
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mmilholen
5 posts since
Jan 22, 2008
4. Mar 5, 2008 9:39 AM in response to: Active Sara
Re: Why has Active ruined CoolRunning? Can anything really suck this bad?

Sara I have tried it and even with the new features it sucks really bad. Its slow, confusing, and not simple like CR was. This is not a matter of getting used to something different. The interface and functionality of the log system is fundamentally poor. Nothing short of a complete redesign would reslut in improvement. I think that's where the real disconnect occurs between Active and the CR users -- THE LOG ITSELF IS HORRIBLE.

Yeah the transition was ridiculus but OK I could get over that but to replace CR with this piece of **** wanna be running log? What a slap in the face to those of us who have been using CR for years.

Let me reiterate -- THE ACTIVE TRAINER LOG IS MINIMALLY FUNCTIONAL, EVEN IN ITS CURRENT "UPDATED" FORM. ACTIVE TRAINER IS VERY POORLY DESIGNED.

I don't care that Active trainer sucks. Im really ****** because you got rid of coolrunning. I mean what were you people smoking?

PUT COOL RUNNING BACK THE WAY IT WAS!

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