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13 Replies Last post: Mar 5, 2008 6:41 PM by spicegeek  
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spicegeek
687 posts since
Jan 14, 2007
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Feb 26, 2008 3:46 PM

login broken again

Error message ...


The Active Network
The system has recovered from an error.

A log of this error has been created.

We have created an error report in the system's event log to help us improve our system. We will treat this report as confidential and anonymous.

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Active Sara
1,015 posts since
Oct 2, 2007
1. Feb 28, 2008 2:22 PM in response to: spicegeek
Re: login broken again
Thanks for the feedback. I'm going to look into this.
Sara
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Active Sara
1,015 posts since
Oct 2, 2007
2. Feb 28, 2008 2:22 PM in response to: Active Sara
Re: login broken again
Did it happen once or more then once?
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spicegeek
687 posts since
Jan 14, 2007
3. Feb 28, 2008 4:22 PM in response to: Active Sara
Re: login broken again
it has been happening pretty much constantly for 2 days - it`s still happening now - the error message will always show up but if you hoit the back buttn when you get back to a forum apparently the system has logged you in

I`m not the only one having issues - several folks on the 1/2 marathon training thread are also having the same issues
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Active Sara
1,015 posts since
Oct 2, 2007
4. Feb 29, 2008 8:59 AM in response to: spicegeek
Re: login broken again
Alright. Thank you for the info. I'm going to pass this over to the group that has been working on log in. I'm so sorry for the inconvenience. Hopefully it will be fixed soon. If you wouldn't mind keeping me posted on any changes, for instance if it happens more or less or not at all, that would be very helpful. Thank you again. I appreciate it.
Sara
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spicegeek
687 posts since
Jan 14, 2007
5. Mar 3, 2008 4:58 PM in response to: spicegeek
Re: login broken again
Still very broken . error message appears every time you try
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Active Sara
1,015 posts since
Oct 2, 2007
6. Mar 3, 2008 5:02 PM in response to: spicegeek
Re: login broken again
Okay. Thanks for the update. I'll try and get an update on my end and let you know.
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chamblin
356 posts since
Dec 14, 2007
7. Mar 4, 2008 3:05 AM in response to: spicegeek
Re: login broken again

Hi,

Just to add i've also been getting this message for about the last week! When I logged in just now I copied the message and it's as below:


The system has recovered from an error.

A log of this error has been created.
We have created an error report in the system's event log to help us improve our system. We will treat this report as confidential and anonymous.


The logon actually works so if you then re-type the web address you are logged in, but it's a pain. From the threads I post on, many others have experienced the same.

Cheers,

Cara

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Active Sara
1,015 posts since
Oct 2, 2007
8. Mar 4, 2008 9:27 AM in response to: chamblin
Re: login broken again
Cara,
Thank you for your input also. It's very helpful. I will hopefully have some answers today. Thanks again!
Sara
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LeanyJoan
191 posts since
Dec 15, 2007
9. Mar 4, 2008 2:32 PM in response to: Active Sara
Re: login broken again
I have not been able to log in 'normally' for the past two weeks - I always have to go to the old Cool Running site and somehow get logged on automatically. This is really frustrating. I've written several times but haven't received a reply. Thanks for helping...
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Active Sara
1,015 posts since
Oct 2, 2007
10. Mar 5, 2008 9:38 AM in response to: LeanyJoan
Re: login broken again
Hey Everyone,
I just got an email this morning that the login should be completely fixed. Please let me know if you are still having ANY problems with login. Thank you for being patient. I appreciate it!!
Sara
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LeanyJoan
191 posts since
Dec 15, 2007
11. Mar 5, 2008 10:23 AM in response to: Active Sara
Re: login broken again

Woo Hoo - Today was the first day that I didn't have to jump through hoops to get logged in! Thanks for 'listening' to me whine! AND the sun is shining - a good day! ?:|

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Active Sara
1,015 posts since
Oct 2, 2007
12. Mar 5, 2008 10:25 AM in response to: LeanyJoan
Re: login broken again
Well thank you for being patient and understanding!! I am so happy it's fixed. :)
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spicegeek
687 posts since
Jan 14, 2007
13. Mar 5, 2008 6:41 PM in response to: Active Sara
Re: login broken again

yup looks fixed to me too


thx

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