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9860 Views 35 Replies Latest reply: Jan 18, 2010 1:45 PM by dbrown1177 1 2 3 Previous Next
Active.com Staff 1,559 posts since
Jun 5, 2007
Currently Being Moderated

Sep 29, 2009 7:01 PM

Community Upgrade -- Feedback & Support

We've made quite a few changes and improvements around the community but want to make sure we didn't miss anything. Please let us know if you see anything "out of the ordinary" by responding below with as many details as you can. Thanks for your feedback!




Social Media Specialist | Endurance Sports

  • spicegeek Community Moderator 2,563 posts since
    Jan 14, 2007
    Currently Being Moderated
    1. Oct 1, 2009 4:50 AM (in response to Active Toby)
    Re: Community Upgrade -- Feedback & Support

    hey Toby

     

    The sports nutrition for runners communty link seems to end up in the GENERAL RUNNING forum






    NYC Marathon          Nov 1 2009     -   4:03:13 ( 9:17 mm )

    NYC Half Marathon   Aug 16 2009   -   1:55:38 ( 8:49 mm )

    1 mile -  7:07                             10K     - 52:58 ( 8:32 mm)

    4 mile - 31:35 ( 7:53 mm)          8K      - 42:28 ( 8:32 mm)

    15K -     1:22:02 ( 8:49 mm)

    Find the Half Marathon Team on FACEBOOK

  • chermoni Pro 61 posts since
    Aug 6, 2009
    Currently Being Moderated
    3. Oct 3, 2009 5:52 PM (in response to Active Toby)
    Re: Community Upgrade -- Feedback & Support
    I have not seen anything out of place, however I do notice that this site no longer is compatible with my browser.  It was never 100% compatitble but it was good enough that I still used this site.  Now, it doesn't work enough for me to be able to use it, but I only have issues if I log in.  If I just visit the site there doesn't seem to be any issues at all.  This site is also not working with my phone anymore, again when I log in.  I prefer to use google chrome on my computer, I am on IE right now to be able to type this at all.  I have an iphone and used to be able to log in and post from phone, not anymore.  The text box doesn't work.  I don't know if you realized that this site doesn't work properly on other browsers or not so I thought I'd bring it up anyway.  As it is right now, I can't stand to use IE so I don't think I'll be doing much posting, which I'm sad because I've gotten a lot of support from people in this community.  If there is anything else you'd like to know about this feel free to contact me.  I still get the email notifications and will still come back to read the articles that are available here.




    Finished C25K on October 2, 2009!

    My Events

    Valentines Day Dash 5K - February 13, 2010  35:25

    St. Patrick's Day Dash 3.8 miles - March 14, 2010  47:33

    Seahawks Run 5K - April 11, 2010

    Magnuson Series 10K (first 10K!) - May 29, 2010

    Susan G Komen Race for the Cure 5K - June 6, 2010

    Swedish SummeRun 10K - July 25, 2010

    Lake Union 10K - August 22, 2010


    Thinking about doing my first half on September 6, 2010

  • crl8686 Legend 1,306 posts since
    Nov 11, 2007
    Currently Being Moderated
    4. Oct 4, 2009 6:37 PM (in response to Active Toby)
    Re: Community Upgrade -- Feedback & Support

    Hi Toby,

    For the past two days I cannot access my active.com account except in read-only mode. Although I can log in, I cannot access any user features, cannot edit my blog, and cannot post to the community message boards. I’ve tried all the usual solutions (clearing cache, rebooting browser, etc.) but no effect.

    I have a Mac and have used Firefox and Safari in the past for access with no problems.

    I just tried logging in via Internet Explorer on a PC and THAT does appear to work (which is how I managed to post this message). However, I don't normally have access to a PC, and IE is no longer supported for the Mac. Can this be fixed so we Mac users can continue to access the site?

    Thanks - Carol

    a.k.a. crl8686





    2014 highlights...

    @ 5K: Angels Baseball Foundation 5K, Anaheim, CA, 24:15

    Friends of the Villa Park Library 5K, Villa Park, CA, 24:10

    Coronado Independence Day 5K, Coronado, CA, 24:36

    @ 10K: LA Chinatown Firecracker Run, Los Angeles, CA, 51:44

    Great Race of Agoura - Old Agoura 10K, Agoura Hills, CA, 50:31

    Fiesta Days Run, La Canada, CA, 50:29


  • dfitz* Legend 612 posts since
    Aug 20, 2008
    Currently Being Moderated
    5. Oct 4, 2009 8:11 PM (in response to crl8686)
    Re: Community Upgrade -- Feedback & Support

    It doesn't work much better in IE7 on a PC either. The 'Reply' buttons keep vanishing for me. In fact I accidentally clicked the "Report Abuse" link a few minutes on your reply, Carol -- I thought all of the links and buttons were messed up but after inadvertently clicking that link it seemed to be functional! Obviously your post is not abusive (Toby, if it was reported that way, please ignore!)  Now that my Reply button has reappeared I want to post this feedback quickly before they go away again.

     

    This interface for posting replies seems clunkier than the old one (no preview feature, for one) and it seems to take a long time for threads to display. I often have to navigate away from Active.com and come back to it when it gets "stuck."

  • AmandaJCD Amateur 11 posts since
    Sep 21, 2009
    Currently Being Moderated
    6. Oct 5, 2009 6:32 AM (in response to dfitz*)
    Re: Community Upgrade -- Feedback & Support

    I usually use Firefox, which was working fine with this site until I tried to reply to a thread over in the newbie runners forum today and couldn't find the "reply" button.  I had to load up IE for the "reply" hyperlink to show up.

     

    I really despise using IE, so I am hoping this problem will be resolved soon.

  • crl8686 Legend 1,306 posts since
    Nov 11, 2007
    Currently Being Moderated
    7. Oct 5, 2009 8:11 PM (in response to crl8686)
    Re: Community Upgrade -- Feedback & Support

    Well, someone fixed something, since I can again access the site with the Mac as of tonight...Thanks!





    2014 highlights...

    @ 5K: Angels Baseball Foundation 5K, Anaheim, CA, 24:15

    Friends of the Villa Park Library 5K, Villa Park, CA, 24:10

    Coronado Independence Day 5K, Coronado, CA, 24:36

    @ 10K: LA Chinatown Firecracker Run, Los Angeles, CA, 51:44

    Great Race of Agoura - Old Agoura 10K, Agoura Hills, CA, 50:31

    Fiesta Days Run, La Canada, CA, 50:29


  • elliott8616 Rookie 4 posts since
    Sep 23, 2009
    Currently Being Moderated
    8. Oct 6, 2009 8:46 AM (in response to Active Toby)
    Re: Community Upgrade -- Feedback & Support
    what's wrong with the route creator? I try to create a new route but when I click the spot to start at, the icon ends up jumping somewhere else on the map. Then the lines won't even follow roads or anything. That really bugs me because I have routes I'd love to post for Nebraska.
  • AmandaJCD Amateur 11 posts since
    Sep 21, 2009
    Currently Being Moderated
    13. Oct 6, 2009 9:12 AM (in response to Active Toby)
    Re: Community Upgrade -- Feedback & Support
    Yep, good to go -- yay!!!  Thank you
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