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5935 Views 18 Replies Latest reply: Jan 31, 2012 9:26 AM by drami99 RSS 1 2 Previous Next
Marykb Legend 1,347 posts since
Jan 16, 2008
Currently Being Moderated

Feb 2, 2011 10:02 AM

Venting about this site - login, etc.!

Okay, I've just about had it.  Am I the only one who constantly has problems logging into this site?

 

First of all, I HATE that I can't choose an option to stay logged in (or at least I've never been able to find that option).  It automatically logs me out after an hour or something like that.   I have to log in again every almost every time I come back if its been more than an hour or two even if I haven't closed my browser in the meantime.   And that woudn't be such a big deal except that log in takes multiple attempts.  Just now I had to try four or five times and kept getting CAS Unavailable or Page Not Able to Load.  And it isn't my computer that is the problem because I can log onto any other site or forum with no problem.  It is just here and it happens all the time, it is rare I am able to log in successfully on the first try.

 

I won't even get into how I have issues registering for races on Active and how they NEVER, EVER send me the confirmation email so I always, ALWAYS have to end up contacting the race director to confirm it. (Yes, I have complained about this before!)

 

 

 

End of rant....for now....

 

WAIT!  Now I can't even reply to a post - I keep getting an Error message telling me I can't post a blank reply.  WHAT THE $*&#@?





  • run4jaci Amateur 10 posts since
    Jan 27, 2011
    Currently Being Moderated
    1. Feb 2, 2011 10:38 AM (in response to Marykb)
    Re: Venting about this site - login, etc.!

    I AGREE about the "stay logged in"...am I missing it too?

     

    Oh and I have a problem with MAKING new threads...it takes me 87 refreshes before I can get it to load the area where I type!  Anyone else have this problem and what did you do to alleviate it? I'd also like to state that I never have this problem when replying to threads...just making them!

  • lenzlaw Community Moderator 10,333 posts since
    Jan 18, 2008
    Currently Being Moderated
    2. Feb 2, 2011 11:48 AM (in response to Marykb)
    Re: Venting about this site - login, etc.!

    There is no way to stay logged in that I know of.  Also it doesn't remember your name anymore, which it used to do.

     

    I sometimes have problems logging in.  I seem to login OK, it implies I'm logged in - it says "Log Out" in the upper right.  But I'm not really logged in.  When I read a post there is nor "Reply" button, etc.  I can log out and log in repeatedly when this happens and it never works.  I used to get the login errors that Mary gets but that hasn't happened for a while.

     

    I also have the same problem posting that was mentioned above.  I try to reply and it gives me two errors. "You must enter a title".  Uh, I'm replying and the title is already filled in.  And "You cannot enter a blank message".  This after I spent 5 minutes entering 8 paragraphs.  Sometimes using the Back button, then "Use Recovered" will recover the post and it will work the second time.  Other times I give up after the fourth or fifth try.

     

    Len





    Len

  • KIRK_T Legend 279 posts since
    Jun 25, 2010
    Currently Being Moderated
    3. Feb 2, 2011 11:59 AM (in response to Marykb)
    Re: Venting about this site - login, etc.!

    I too have run into the issues above.

    It is getting very annoying.





    Kirk: Started running again at 50.

    2010: 4-5K 1-3.5 mile 2-Half Marathon

    2011: 3-5K 1-3.5 mile 1-8K 1-10 mile 16-Half Marathon 1-Marathon


    Rock 'n' Roll Arizona Marathon 01/15/2012 3:28:33 PR & BQ

    F^3 Lake Half Marathon 01/28/2012 1:48:34

    Shamrock Shuffle 8K 03/25 43:29

    Chi Town Half 4/01 1:57

    Illinois Marathon 4/28 3:56

    Wisconsin Marathon 5/05 3:56

    Lake Geneva Marathon 5/12 3:56

    Rockford Marathon 5/20 4:08

    Soldier Field 10 Mile 5/26 1:31

    Run for the Zoo 5K 6/03 19:57 PR

    13.1 Chicago 6/09 1:50

    North Shore Half 6/10 1:46

    Rock 'n' Roll Chicago 7/22

    Chicago Half 9/09

    Fox Valley Marathon 9/16

    Chicago Marathon 10/07

  • Surfing_Vol Legend 848 posts since
    Nov 6, 2007
    Currently Being Moderated
    5. Feb 2, 2011 2:32 PM (in response to Marykb)
    Re: Venting about this site - login, etc.!

    Marykb wrote:

     

    WAIT!  Now I can't even reply to a post - I keep getting an Error message telling me I can't post a blank reply.  WHAT THE $*&#@?

    I've had the same issue the last few weeks.





    Presentation1.jpg

    Surfing Vol

    "Victory through attrition!"

    Charleston Half-Marathon 1/15/2011 -- 1:52:03

    The Scream! Half-Marathon 7/16/2011 -- 1:56:00

  • NancyLFreeman Legend 243 posts since
    Feb 17, 2010
    Currently Being Moderated
    6. Feb 2, 2011 3:12 PM (in response to run4jaci)
    Re: Venting about this site - login, etc.!

    @run4jaci, I've had the exact same problem you have, where the text entry box wouldn't come up at all, no matter how many times I refreshed, either creating a new thread or replying to one.  Next day - no problem!

     

    -Nan





    visit me at RunningUpThatHill, my blog on Wordpress!

    6/3/12 Maraton Rapa Nui 5:00:49 (PR)

    10/16/11 Istanbul Eurasia Marathon 5:10:25

    2/20/11 Lost Dutchman Marathon 5:29:50
    2/19/12 Lost Dutchman HM 2:10:08 (PR)
    11/22/12 Mesa Turkey Trot 10K 59:48 (PR)
    4/14/12 Phoenix Firefly 5K 28:41 (PR)
    Upcoming:
    12/2/12 Fiesta Bowl HM
    12/8/12 PHX Hot Chocolate 5K
    6/23/13 Bay of Fundy Marathon
    2/14 Tokyo Marathon
    11/14 Antarctic Ice Marathon
    ?
  • flamomof3 Legend 1,927 posts since
    Dec 14, 2007
    Currently Being Moderated
    7. Feb 2, 2011 4:45 PM (in response to Marykb)
    Re: Venting about this site - login, etc.!

    I have been having issues when trying to login and replying to post. I thought it was just me but reading different post here shows that a lot of people here are having problems.

  • PaintingLady Legend 906 posts since
    Dec 12, 2009
    Currently Being Moderated
    8. Feb 2, 2011 5:19 PM (in response to flamomof3)
    Re: Venting about this site - login, etc.!

    Ditto on the answering posts for me (and several other members on the over 50 challenges thread.) I've also had problems when hitting reply button and getting the reply screen, but then can't enter text. Makes me almost lose my religion.

    Administrators.....please take not of this thread and get it fixed soon! PLEASE!





    Marie from Tennessee

    Training for Disney 2013 Goofy Challenge.....Yes, I'm certifiably CRAZY!

    61 year olds must be out of their minds to run a half marathon followed by a full the next day!

    Disney Half Marathon 1/7/2012 2:37:59

    Bear Hunt 5K 9/24/11 28:28 pb

    Trojan Trek Trail 5K 8/6/11 31:45

    Expo 10K 5/28/11 1:01:28,

    Expo 10K 5/26/12 1:05:39

    Eastman 10K 9/8/2012 1:01:11 pb

    "Let us run with perseverance the race marked out for us." Hebrews 12:1


  • KleinFireman Expert 45 posts since
    Dec 27, 2010
    Currently Being Moderated
    9. Feb 2, 2011 7:06 PM (in response to Marykb)
    Re: Venting about this site - login, etc.!

    I have all those issues as well, very annoying. On top of that, I cannot access the forums using the internet on my phone now.





    God created Firemen so Cops could have heroes too.

    Week 1 Done, bring on Week 2.

  • PaintingLady Legend 906 posts since
    Dec 12, 2009
    Currently Being Moderated
    10. Feb 3, 2011 10:23 AM (in response to KleinFireman)
    Re: Venting about this site - login, etc.!

    I'm wondering if the problem has anything to do w/ certain imocons?!





    Marie from Tennessee

    Training for Disney 2013 Goofy Challenge.....Yes, I'm certifiably CRAZY!

    61 year olds must be out of their minds to run a half marathon followed by a full the next day!

    Disney Half Marathon 1/7/2012 2:37:59

    Bear Hunt 5K 9/24/11 28:28 pb

    Trojan Trek Trail 5K 8/6/11 31:45

    Expo 10K 5/28/11 1:01:28,

    Expo 10K 5/26/12 1:05:39

    Eastman 10K 9/8/2012 1:01:11 pb

    "Let us run with perseverance the race marked out for us." Hebrews 12:1


  • NancyLFreeman Legend 243 posts since
    Feb 17, 2010
    Currently Being Moderated
    11. Feb 3, 2011 12:24 PM (in response to PaintingLady)
    Re: Venting about this site - login, etc.!

    Arrrgghhh and now it won't let me update my signature!





    visit me at RunningUpThatHill, my blog on Wordpress!

    6/3/12 Maraton Rapa Nui 5:00:49 (PR)

    10/16/11 Istanbul Eurasia Marathon 5:10:25

    2/20/11 Lost Dutchman Marathon 5:29:50
    2/19/12 Lost Dutchman HM 2:10:08 (PR)
    11/22/12 Mesa Turkey Trot 10K 59:48 (PR)
    4/14/12 Phoenix Firefly 5K 28:41 (PR)
    Upcoming:
    12/2/12 Fiesta Bowl HM
    12/8/12 PHX Hot Chocolate 5K
    6/23/13 Bay of Fundy Marathon
    2/14 Tokyo Marathon
    11/14 Antarctic Ice Marathon
    ?
  • Active Toby Active.com Staff 1,559 posts since
    Jun 5, 2007
    Currently Being Moderated
    12. Feb 4, 2011 3:15 PM (in response to Marykb)
    Re: Venting about this site - login, etc.!

    First of all, thank you all for voicing your opinions, wants and needs collectively here and thanks to Don and Len for relaying the info along to me. We have made some headway on getting things running smoother again because of this. I contacted our tech team and they let me know that towards the end of last year we welcomed eTeamz users to our Community forum. The additional load has caused some unexpected stability issues with the site, but we have identified and made system configuration changes that will alleviate these problems. Also, in the short term we are planning to upgrade the Community application to a newer version, which will also help make it more stable. Thank you all for your understanding and patience!





    Social Media Specialist | Endurance Sports

  • PaintingLady Legend 906 posts since
    Dec 12, 2009
    Currently Being Moderated
    13. Feb 4, 2011 5:44 PM (in response to Active Toby)
    Re: Venting about this site - login, etc.!

    Thank you Active Toby, Len & Don for your attention to this matter.

    Marie





    Marie from Tennessee

    Training for Disney 2013 Goofy Challenge.....Yes, I'm certifiably CRAZY!

    61 year olds must be out of their minds to run a half marathon followed by a full the next day!

    Disney Half Marathon 1/7/2012 2:37:59

    Bear Hunt 5K 9/24/11 28:28 pb

    Trojan Trek Trail 5K 8/6/11 31:45

    Expo 10K 5/28/11 1:01:28,

    Expo 10K 5/26/12 1:05:39

    Eastman 10K 9/8/2012 1:01:11 pb

    "Let us run with perseverance the race marked out for us." Hebrews 12:1


  • John425 Pro 184 posts since
    May 20, 2010
    Currently Being Moderated
    14. Feb 5, 2011 4:50 AM (in response to Active Toby)
    Re: Venting about this site - login, etc.!

    I love this thread!  I, too, have had my share of problems.  Sometimes, I just said the heck with it and went somewhere else.  Because I am an old IT guy with darned near 40 years progressive experience ranging all the way from cobol to java and more, I'm going to call a spade a spade.  Years ago we used to test heavily before putting a new system or changes into production.  It was a requirement if we wanted to keep our job.  In today's world programmers just let the sers discover the bugs and correct them as they're told about them, then release the fixes as a new and improved version.

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