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905 Views 1 Reply Latest reply: Sep 11, 2010 4:36 PM by mm is running
Currently Being Moderated

Sep 11, 2010 8:44 AM

injured during training

Is there a way to restart the program?  I broke my foot in the middle of the training and had to stop for a month.  I would like to start again, but don't want to buy the plan again.  Is there a way to restart the plan from the current date or something?

  • mm is running Active.com Staff 13 posts since
    Mar 4, 2009
    Currently Being Moderated
    1. Sep 11, 2010 4:36 PM (in response to shane perkins )
    Re: injured during training

    Shane,

     

    You can reset the start date of an current training plan.   You can do this by selecting "My Account" from the box at the upper tight corner of this screen.   Then select "My Plans and Purchases".   The trainign plan will be listed.  The far right icon with a green arrow will bring up a box to allow you to reset the start date.

     

    If your plan has already completed it origional time frame or you have any problem you can contact product support at trainingsupport@active.com.  Please include the email that you login with in the message.

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