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482 Views 0 Replies Latest reply: Jun 22, 2013 12:56 PM by jimbo_from_suwanee
jimbo_from_suwanee Expert 42 posts since
May 30, 2007
Currently Being Moderated

Jun 22, 2013 12:56 PM

GA (NSA) > Rude Customer and poor Service in Sanctions....Mark Mcarthur

Rude Customer and poor Service in Sanctions....Mark Mcarthur  
Coaches: Have you ever had a poor customer service experience with one of the ABC Sanctions? Tired of rude treatment in life period? Tired of it? So, am I!

There are so many good directors like Lamar Gilbert in GSA and Chris Florence in USSSA. There are many good ones out there. We need to call out and give them "Great Job!" call out.

However, we also need to let each other know when we get poor customer service or when we are just treated rudely by one of the “Neanderthal” directors who do not deserve their title.

I want to let you know about on such director. His name is Mark McArthur in NSA.

Behold for yourself the customer service of Mark MacArthur of NSA in the emails below. Once you read it you will see that is it "UNBELIEVABLE" that any of us give man any money for any tournament.

Buyers beware!

Begin email chain
Coach Jimbo
Tournament 6/29 - Is it split between A and B?
TO: gaNSA > Mark McArthur
Hey Mark:
Jimbo Mills with the Georgia Battle Cats here.
Is the tournament on 6/29 split between Class A and Class B OR is it mixed class?
Mark Mcarthur
If we get 8 or more teams , it will be split after pool play ....

Coach Jimbo         Jun 21
How many are registered now?
Mark Mcarthur         Jun 21 (1 day ago) [Note basically one week out]
Coach Jimbo

With only two registered with a week out, the odds of you getting eight or more are low and the chances of the tournament not making are fairly high, so I am going to have to drop.
Sorry about that

Mark Mcarthur

to me You are unbeliveable .....simply unbelievable
End email chain


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