This is ridiculous, there is NO clear way to cancel your membership. How sad that this company has to sneak around just to get a lousy $60 out of people. Nowhere on the website it there a "cancel" button. And if there is, please provide me the direct link to cancel the membership.

I just called 1.877.228.4881 and got my account cancelled in less than 5 minutes.  The guy I spoke to was nice - did not ask any questions or giving me a hard time.  It was not a bad experience at all.  The hardest part was really finding the phone number.  Once I got that, it was a breeze.

I don't recall ever giving a credit card number. I have not been on in a very long time. I thought the membership was free. but If you wanted the extra membership that cost money. Now I am confused. I looked at my information and it doesn't show a credit card..any thoughts?

I agree I had no idea there was a charge. I did one event with them and paid for that. I didn't realize just to be ont he website cost money as well and I was never notified that if I didn't cancel soon I was going to be charged. I only have one job right now. This company should be ashamed of themselves.

I agree, it was really easy to cancel.  The wait on hold was long and I could hardly stand to listen to the sounds, but once I was connected to a rep, I asked to cancel my membership and did so and said the charge would be reversed and that was it.  I was expecting to have to campaign for my money, but I didn't need to at all.

Just a word of caution to the quick clickers. There is an option for "free trial" membership at the bottom of an event registration page that is defaulted to checked. This free trial signs you up for automatic renewal after a period of time.

E-mail your request to support@active.com and activeadvantage@active.com and phrase your cancellation request as follows:

"Cancel my account with Activeadvantage (aka Active) and DO NOT charge my credit card after the next billing cycle.  This e-mail constitutes a formal request to discontinue all charges against my credit card account.  Future charges will be considered fraudulant and legal action will be pursued."

You will receive a system-generated response (as is the norm) saying "Thank you for contacting Active.com!  We have received your e-mail"  This auto-generated reply constitutes acknowledgement of your request.

A little too heavy-handed perhaps but it worked.

Kevin